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| How can we help you to fully enjoy Alouette® products? Several regularly received questions (and answers) are listed here. If you can’t find the information that you are looking for, e-mail us at customer.service@bcusa.net or call our Consumer Hotline toll-free at 1-800-322-2743.
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Alouette seems to sell out quickly and then I can't find it. Why is this?
The quickest way to solve this problem is to ask your store manager to keep it in stock. They will take care of the rest. Where can I purchase Alouette? You can find Alouette in the dairy or deli cheese sections of your grocery store. Keep in mind that stores may vary in the number of flavors and varieties they carry. I love the recipes for Alouette. Do you have any more? Yes, click on our Recipes page for new and delicious ways to use our cheese. How long is your cheese good for? Can I freeze it? Alouette cheese should never be frozen. Under refrigeration at home, and unopened, Alouette or will be good until the "sell by" date on the package. You should consume the product within 7 days after opening, or by the date on the package, whichever comes first. Do Alouette cheeses require refrigeration? Yes, all Alouette cheeses require refrigeration. What is the white coating on the rind of Alouette Baby Brie? The soft white coating is a mold that is characteristic of brie and camembert cheeses. This mold protects the cheese and helps to give it the flavor the makes brie cheese special. It is safe to eat, or can be removed and discarded when serving. What size is Alouette Spreadable Cheese available in? Alouette is available in 4 oz and 6.5 oz. sizes. Does the Alouette product line include any low fat products? Yes, Alouette makes Light Garlic & Herbs and Light Cucumber Dill Spreadable Cheeses that have 50% less fat than our regular spreadable cheese. Are any of the Alouette products kosher? Yes, Alouette Spreadable Cheese, Alouette Elégante and Alouette Cuisine Crème Fraîche, are all kosher. Is Crème de Brie real brie cheese? Yes! We remove the rind from regular brie cheese and then prepare it so you can enjoy the creamy center of brie. Where is Alouette made? All Alouette cheeses are manufactured in the U.S.A. Is Alouette gluten free? Yes, all Alouette products are gluten free. Do any of the Alouette products contain allergens? The only allergen contained in Alouette® products is MILK. For addtional information concerning allergens, please e-mail or contact us at 1-800-322-2743. Why doesn't my store carry all of the flavors? Each store makes its own decision on which flavors to carry. If you don't see a particular flavor, ask the Deli manager if he/she would consider ordering it.
Visit our Products page to view complete information on the full line of Alouette cheeses. |
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